FAQ's - Frequent Asked Questions

Where are you located?

625 West 55th Street

(between 11th + 12th Avenue)

New York, NY 10019

What is my car worth?

Click Here to get an Instant Quote.

How do I get to 1-800 CAR CASH®?

Click Here to use Google Maps for door-to-door directions.

Click Here to use (MSN) Live Maps for "1-Click Directions" to 1-800 CAR CASH®.

How easy is it for me to get return transportation?

Great question! 1-800 CAR CASH® has exclusively partnered up with HopStop.com, an amazing and reliable service that will efficiently guide you to the quickest way home using the NYC Subway, Bus, and Rail Service lines. Click Here for HopStop.com directions.

How convenient is the 1-800 CAR CASH® location?

1-800 CAR CASH® is located in midtown Manhattan. We are just 5 minutes from the Lincoln Tunnel and we are just off the 56th Street exit ramp of the West Side Highway.

What are your hours of operation?

We are open 7 days a week.

Monday - Friday: 9:30AM - 6:00PM

Saturday + Sunday: 10:00AM - 4:00PM

Do I need to make an appointment?

No. All you need to do is drive in to our convenient indoor Manhattan location. We're open 7 days a week. Free indoor parking.

What do I need to bring with me when I come in?

1. Your Vehicle

2. Certificate of Title - Your bank, finance or leasing company may be in possession of your Title. We will pay off your Lien/Lease and obtain the Lien Release from your lender.

3. Lien Release - Proof of payoff, if applicable

4. Proper Identification - Driver's license or valid photo passport

5. Vehicle Registration - Proof of registration

6. Payment Book or Account Number - If vehicle is financed or leased

7. Letter of Authorization - Only if you are representing the owner

Do you buy Financed or Leased vehicles?

Yes! We will buy your Financed or Leased vehicle. We send your payoff via FedEx™ and refund you the remaining positive equity. *BONUS CASH* - Most "Extended Warranties" have CASH VALUE! Check with us for details.

Do you buy Out-of-State vehicles?

Yes! 1-800 CAR CASH® welcomes all owners and vehicles from all 50 States. We payoff Out-of-State liens.

How long does the entire process take?

Most transactions take 20 minutes or less. When you are at 1-800 CAR CASH®, our professional and courteous staff will appraise your vehicle for the highest possible cash value. We do all the paperwork, plate removal and pay you top dollar on-the-spot!

How does 1-800 CAR CASH® determine the value of my vehicle?

Appearance, Market Demand, Mileage, Options, Color and Overall Quality determine Value. We know where, when, and how much to adjust "Cash Appraisal Values" accordingly. KBB (Kelly Blue Book), Edmunds, and NADA may advise...buy 1-800 CAR CASH® Pays! None of these books will buy your vehicle at ANY price.

Can 1-800 CAR CASH® pay the Highest possible price?

Yes! Since 1977 our ONLY business is buying cars. We supply TOP MARKETS. Demand for quality used cars is ALWAYS in excess of our supply. We need 1000's of cars yearly. We are America's #1 Car Buyer.

Will I get paid the same day?

Yes! A registered corporate check will be issued to you.

My dealer offered me a "trade-in" figure...is it worth my time?

No! Trade-ins are Always at the Lowest Possible Price. Inflating the value of your trade is based upon how much the new car dealer can overcharge for their car. It's an old retail strategy that dealers have used for years to confuse the buyer. Dealers obtain "Off Lease" cars from manufacturers for below wholesale prices. They DO NOT and WILL NOT pay you top dollar. "We won't sell, trade, or confuse! We will pay you the Highest Possible Price on-the-Spot!"

Does 1-800 CAR CASH® house calls?

Please call us at 1-800 CAR CASH® or 1-800-227-2274.

Is a "Private Party" sale more profitable?

No! Bargain hunters, buyer with NO CASH, and "shopppers" look for the give away deals. A qualified buyer will lease or finance (from a dealer) at very low or 0% Interest Rates. How about the possible grief of trying to get paid, the repairs, or worse: Fraudulent sales tax reporting or Odometer rollbacks that you will certainly get blamed for! You have NO idea with Who or What you will be dealing with! Why take a chance? Come to 1-800 CAR CASH®. We're reliable and a member of the BBB (Better Business Bureau) since 1977.

What about Websites, Internet Sales and Online Outlets?

No! They sell advertising, classified ads, books, subscriptions and more importantly; your personal information. They will NOT buy your vehicle for ANY price. 1-800 CAR CASH® buys and pays you instantly on-the-spot!